Delivery by courier

Delivery totals and counts broken down by courier (Royal Mail, DPD, FedEx, Evri etc.) with comparison and CSV export guidance.

This page documents the Delivery by courier report — daily totals and counts attributed to courier companies as used by the site, plus filtering and export options.

At a glance

Purpose: provide a courier-level view (Royal Mail, DPD, FedEx, Evri, etc.) so merchants can assess carrier performance and volume.
Primary visuals: a combined bar + line chart showing monetary totals and counts (today vs last year) per date and a table listing courier-level rows beneath the chart.
Controls: a right-hand date selector to filter the chart and an export option to download the underlying rows as CSV.

Chart overview

Visual: a combined bar + line chart. Bars show monetary order totals (today vs last year) and the line shows counts (today vs last year) across the selected dates.
Axes: the X axis displays the selected dates, and the Y axis shows order totals (monetary). A secondary axis can show counts when the chart uses both measures.
Behaviour: the chart compares the selected period to the same range in the previous year; hover to see exact totals and counts for each date. You can typically group or filter the chart by courier to focus on a single carrier.

Filters and controls

Date selector: choose the date range to inspect (right-hand panel).
Courier filter: select one or more courier companies (e.g. Royal Mail, DPD, FedEx, Evri) to compare their performance.
Export: use the top-right menu to download the chart or table data as CSV.

Table below the chart

Under the chart there is a table listing courier-level rows. Typical columns:
courier_name — courier company (e.g. Royal Mail, DPD, FedEx, Evri)
date — the date for the row
count — number of deliveries/orders handled by the courier on that date
total — monetary total for orders handled by that courier on that date

Example rows might include Royal Mail, DPD, FedEx and Evri.

Sample CSV export

A minimal example row from the CSV export:

courier_name,date,count,total
Royal Mail,2026-01-09,38,1120.75

How to interpret the report

Spikes in totals for a courier: may indicate peak order days or a temporary routing change — check fulfilment notes and carrier schedules.
High counts but low totals: many low-value deliveries for that courier — review parcel sizing, pricing or service-level agreements.
Carrier mix shifts: sudden changes in courier mix can indicate integration issues, routing changes or negotiated carrier swaps.

Walkthrough: quick start

Use the date selector in the right-hand panel to choose the period you want to analyse.

Select one or more courier companies to focus the chart and table on those carriers.

Hover the chart to compare today's totals and counts against the previous year's values for the same dates.

Click Export → CSV to download the courier rows for offline analysis.