Promotion Features
Detailed technical specifications and configuration options for all promotion features including voucher management, promotion creation, site overlays, customer targeting, and advanced settings.
Promotion Features
The Remarkable Commerce Manager includes a comprehensive Promotion/Campaign module with powerful features for creating and managing various types of promotions.
This page provides a complete technical reference for all promotion features. For step-by-step guides, see the Promotion Wizard or manual setup guide.
Voucher Management
Voucher Page Features
The voucher screen displays all promotion codes and provides comprehensive management options:
| Action | Description |
|---|---|
| Edit | Takes you to the promotion which uses this voucher code |
| Delete | Deletes the voucher code and removes it from the promotion |
| View Promotions | Shows which promotions have that voucher code assigned |
Filtering & Export Options
Filter Vouchers
Filter voucher codes by code name or date range when they were live.
CSV Export
Download a complete list of voucher codes into a CSV spreadsheet for analysis.
Promotion Creation
Voucher Types Available
The system supports multiple promotion types to meet various marketing objectives:
| Voucher Type | Description | Use Case |
|---|---|---|
| Percentage Off | A percentage off the item total or basket total | Site-wide sales, category discounts |
| Money Off | A fixed monetary amount off the item total or basket total | Targeted discounts, loyalty rewards |
| X for Price | A price discount applied when a set amount of items are added | Bundle deals, bulk pricing |
| X for Percentage | A percentage discount applied when a set amount of items are added | Volume discounts |
| X get Y Free | An item is set to Free when a set amount of items are added | BOGO offers, free gifts |
| X from Each Group for Set Price | A fixed price for a set amount of items from different groups | Mixed category bundles |
| X from Each Group for Set Percentage | A fixed percentage off for a set amount of items from different groups | Cross-category promotions |
| X for Price Sliding | Subsequent items are discounted to the newly calculated promotion price | Tiered pricing |
| Display Only | Used for adding roundels or overlays not attached to a specific promotion | Visual indicators, badges |
| Free Delivery | Used to apply free delivery to selected product groups | Shipping incentives |
Core Configuration Fields
All core fields must be configured correctly for promotions to function as expected. Test thoroughly before going live.
| Field | Description | Required |
|---|---|---|
| Active | Whether the promotion is live or not | Yes |
| Title | The promotion name (not visible to customers) | Yes |
| Display Title | The message shown on site when promotion is triggered | Yes |
| Banner | Sitewide banner selection that appears in the header | No |
| Start Date | When the promotion becomes available | Yes |
| End Date | When the promotion becomes unavailable | Yes |
| Minimum Order | Minimum basket threshold for promotion trigger | Yes |
| Maximum Order | Maximum basket threshold for promotion application | Yes |
| Value | The amount or percentage the promotion reduces by | Yes |
| Rank | Order of promotions when stacked | No |
Toggle Options
These options provide fine-grained control over promotion behavior:
| Option | Description | Impact |
|---|---|---|
| Selected Groups Only | Enable promotion only for particular items/categories | Limits promotion scope |
| Include Discount Items | Allow already discounted items to be included | Increases promotion reach |
| Include Full Priced Items | Allow full price items to be included | Standard behavior |
| Stackable | Allow promotion alongside other promotions | Enables multiple discounts |
| Free Delivery | Enable free delivery with promotion | Reduces cart abandonment |
| Free Next Day Delivery | Enable next-day delivery | Premium shipping benefit |
| Free Returns | Enable free returns | Reduces purchase hesitation |
| New Customers Only | Restrict to new customer email addresses | Acquisition focused |
| Existing Customers Only | Restrict to existing customer email addresses | Retention focused |
| Use Discounted Price | Stack discounts on already discounted prices | Compound discount calculation |
Configuration Tabs
Sites Tab
Use site restrictions to run different promotions on different storefronts or channels (web vs app).
Control which storefronts allow the promotion:
- UK site only
- App only
- Multiple site combinations
Groups Tab
Product group management for targeted promotions:
Create a new product group:
- Define the group name
- Choose the group number
- Enable/disable products in this category
Add products to the group:
- Select the group to modify
- Choose category assignment or manual product selection
- Save the group configuration
Site Overlays Tab
Visual promotion indicators for product pages:
| Setting | Requirements | Options |
|---|---|---|
| File Format | PNG or JPG | No spaces in filename |
| Positioning | PLP product tile placement | Top, bottom, left, right |
| Image Size | Optimized for overlay display | Small sash/roundel recommended |
File Naming: Ensure overlay image filenames contain no spaces or special characters to prevent upload issues.
Customer Email Addresses Tab
Target specific customers with email-based restrictions:
- Bulk Import: Add multiple email addresses with comma-separated lists
- Integration: Works with "New/Existing Customers Only" toggles
- Privacy: Ensure compliance with data protection regulations
Voucher Codes Tab
Manage promotion codes and distribution:
- Bulk Creation: Add multiple voucher codes with comma-separated lists
- Unique Codes: Each code can be used across multiple promotions
- Tracking: Monitor code usage and performance
Promotional Banners
Banner Management
Create Banners
Upload promotional sitewide messages that appear in the header with custom titles and content.
Assign to Promotions
Link banners to specific promotions through the banner selection dropdown in promotion settings.
Best Practice: Create banners first, then assign them to promotions. Only one promotional banner should be active at a time to avoid conflicting messages.
How is this guide?
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Add a promotion via CSV
Guide for bulk uploading promotions using CSV files, including downloading existing promotions, uploading new ones, and managing product groups for efficient mass promotion management.
Promotion Wizard
Choose your promotion type to get started with creating targeted campaigns and offers for your customers.