Site Emails
Learn how to create, edit, and manage site emails, templates, and contents in the Remarkable Commerce Admin.
Managing site emails in Remarkable Commerce Manager involves three main areas: Site Emails (labels), Email Contents (subject/body), and Email Templates (layout/design). The process may vary depending on your mail provider (e.g., Mailgun, Klaviyo, Emarsys). The following guide is mainly for if you don't have an external mail provider (e.g., SMTP).
1. Create an Email Template
In the admin, navigate to Settings → Site Emails → Templates.
Click Add Template. Give your template a clear name (e.g., Default, Simple, Password Reset).
Select the type (Email) and language. Use the code snippets on the right to help build your template. You can use HTML and CSS to match your website style.
Make sure your template includes:
{{SiteEmailSubject}}
{{SiteEmailContent}}so the subject and content are inserted correctly.
2. Add a Site Email
In the admin, go to Settings → Site Emails.
Click Add Site Email and enter a name for the email (e.g., Forgotten Password).
3. Add or Edit Email Content
Click Contents next to the site email you want to edit.
Click Add Site Email Content (or Edit an existing one). Enter the subject, select the language, and choose the template you created.
Add the body text for your email. You can use placeholders for customer details and links.
Example: Forgotten Password Email
Here’s an example of a simple password reset email body:
Dear {{CustomerTitle}} {{CustomerLastName}},<br><br>
Please <a href="{{ResetPasswordUrl}}">click here</a> to reset your password.<br><br>
For security, password reset tokens are valid for 2 hours only.<br><br>
If you need help or have questions, please contact us.<br><br>
Many thanks,<br>
{{SiteName}}
{{SiteName}}
```
<Callout type="info" title="Note">
Where a third party such as Klaviyo or Emarsys is used to send emails, the process may differ. Please refer to your provider's documentation for how to set up email templates and contents for transactional emails.
</Callout>How is this guide?
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