Pay by link

This article describes how to use the Pay by Link feature in the RCM admin to create payments.

Pay by link has two ways of creating payment requests. Pay by Link lets you send a secure payment request to a customer. There are two common ways to create requests:

From a manual order: create the order first, then generate a Pay by Link from the Payments tab on the order view.
Directly from the Pay by Link section in the admin: create a standalone payment request.

The steps below show how to create a request from the Pay by Link section.

Amounts must be entered in the site's minor unit (pence for GBP). For example, enter £10.00 as 1000 (no decimal places).

Open Orders → Pay by Link and click Create pay by link request.

Select the currency for this request.

Enter the amount in pennies (no decimal place). Example: £10.00 = 1000.

Add an internal reference and a short description to help identify the request.

Set an expiry date — the link will stop working after this date.

Click Create to generate the payment link, then copy or share the generated link with the customer.

If you created a manual order first you can generate a Pay by Link from the order's Payments tab — useful when you need the payment tied to a specific order record.

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