Overview

The orders module of Remarkable Commerce Manager allows you to manage your orders. There are a number of different actions that you can perform in this section these will be explained in more detail below.

Quick start: use the track or search quick links below to find orders, then open a record to view payments, history, notes and perform refunds.

Quick links & features

Below are the primary actions and features in the Orders module — use the cards to jump straight to the relevant page.

Track order

Quickly find an order by its reference or by customer details.

View order

View order details with tabs for Summary, Payments, History, Status and Notes. Issue refunds from here.

Refunds

Manage refunds and check refund statuses linked to orders.

Shipping

Create and configure shipping methods, costs and rules.

Stores

Maintain store locations and site mappings used for click & collect.

Manual order

Create an order manually in the admin for phone or offline orders.

How is this guide?

Last updated on

Dashboard

How to customise and configure the Remarkable Commerce Manager dashboard, manage widgets, and adjust display settings.

Order search

This article describes how to find orders using track order and search.