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Manage Site Emails

This part of the setting area of Remarkable Commerce Manager is used to manage the emails sent out by the admin area. There are three different levels: Site emails, email contents and email templates. Different RCM clients use different mail providers to send these transactional emails such as mailgun klayvio or Emarsys, so it may depend on the provider as to whether the site emails are handled here or in the third party

Site Email​

This section allows you to add a site email name. This is essentially a label. The list can be edited and site emails can be deleted.

Edit a Site Email Contents​

After adding a site email name you can edit the contents. Click contents on the site email. This will show the subject of the email, its Language and which email template it uses. This can be edited by clicking edit or previewed.

Email Templates​

The Site email lets the label be set and the contents the subject and which template it is using. The templates section controls the actual content of the email. To Build this there is a helpful guide of code snippets on the left hand side that helps you build the content of the email with customer's details.

Example​

To show how to set these up correctly, please see the below example of how to set up an email.

In this example we will look at a Forgotten Password email.

In the first instance it is probably best to set up a template that your email will use.

This is done in the Email Templates section.

Add a new template, this just sets up the title of the template, most sites have a default template and sometimes a simple one, so that the email gets through inbox restrictions. A password reset would probably be best on a simple template

Then click templates, then Add Template section, this takes you to the template creator. Select Email and the language, then on the right there are code snippets to help build this template. This template builder can take CSS and html so you can create an email to match the website style. The template should contain {{SiteEmailSubject}} {{SiteEmailContent}} as an email. The template is a more how the email will look, the content of the email is controlled in a separate section. This means you can use one template with different similar email types.

Next

On the site emails page, click add site email, in here put the name of the email.

Next click contents on the email title you've added. Then click Add Site Email Content.

In subject put the email title

Then select the language.

Then select a template.

Then add the body of the text. For a forgotten password email it could be something like the below:


Please <a href="{{ResetPasswordUrl}}">click here</a> to reset your password. </br></br>
Please note that for security reasons, password reset tokens are valid for 2 hours only.</br></br>

If you need any help with the above or have any questions, please contact us</br></br>

Many Thanks, </br>
{{SiteName}}```