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Managing order shipping

This topic describes how to manage shipping.

To start working with shipping, go to Orders > Shipping.

You can manage shipping by:

  • Creating new shipping types
  • Editing Shipping types
  • Adding shipping tracking codes to items.
  • Viewing and updating a delivery address, shipping method, and delivery date for each order
  • Viewing product item information included in the delivery.

See the below video​

Watch the Video on YouTube

Creating a New Shipping Type​

To create a new shipping type:

  1. Go to Orders and Select Shipping.
  2. Click Create New
  3. Fill in the form, with the Title, Type, Site, Country, Instructions and Cost.
  4. Fill in rank and what price products the shipping should apply to.
  5. Click Save
  6. Available Shipping methods are assigned to products in the products module.

Editing Shipping Types​

To edit Shipping types:

  1. Go to Orders and Select Shipping.
  2. Scroll down to the shipment type to edit or use the filter box on the right.
  3. Click Edit.
  4. Edit the relevant details and press Save.

Viewing and updating Shipping Information on an order.​

  1. Go to Orders, View an order.
  2. On the order Summary tab, there is the option to update the addresses, add Shipping costs and add delivery notes
  3. Click edit on the relevant area and save new details.

Adding shipping tracking codes to items.​

  1. Go to Orders, View an order.
  2. On the order Summary tab, there is the option to add external shipping tracking codes to the products on the order
  3. Click the button Add Tracking Code to do this.